pcl88 Privacy Policy

1.1 Registration and Identity Information

When you create an account on pcl88, we collect the following information:

• Full name and date of birth (for age verification)
• Active mobile number or email address
• National ID card or other government-recognised identity document details (applicable for KYC verification)
• Residential address within Bangladesh

1.2 Financial and Transaction Information

To process deposits and withdrawals, we store the following information:

• Payment details sent via bKash, Nagad, Rocket, Upay, or bank transfer
• Transaction date, amount, and reference number
• Deposit and withdrawal history

Please note that we do not directly store complete card numbers or sensitive bank account information — this information goes directly to the payment provider's secure system.

1.3 Technical and Device Information

When you use the pcl88 website, the following information may be collected automatically:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Device type (mobile, desktop, tablet) and operating system
• List of pages visited, session duration, and referral source
• Information collected through cookies and similar tracking technologies

1.4 Gaming Behaviour Information

To ensure responsible gaming and improve the platform's standards, we store gaming activity data such as bet amounts, win/loss records, and preferred game categories.

pcl88 uses your information for the following legitimate purposes:

2.1 Account Management and Verification

Identity verification is essential to manage your account properly and prevent fraudulent activity. Age verification is an important responsibility of ours, particularly to prevent those under 21 from accessing the platform.

2.2 Payment Processing

Financial information is required to smoothly process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is also used to enforce the minimum deposit of ৳100 and minimum withdrawal of ৳800.

2.3 Customer Service and Support

Our 24/7 live chat and email support team may access relevant account information to help resolve your issues.

2.4 Security and Fraud Prevention

We analyse technical data to detect and prevent multiple accounts, unauthorised transactions, and other fraudulent activity.

2.5 Responsible Gaming

By monitoring users' gaming behaviour, we can provide responsible gaming guidance when needed. This information is not used for any commercial purpose.

2.6 Service Improvement

We analyse user behaviour to continuously improve the pcl88 platform. This informs decisions on game selection, interface design, and adding new features.

pcl88 gives the highest priority to the security of your information. We have implemented industry-standard technical and administrative measures:

3.1 Encryption

All data exchanged between you and our servers is protected by SSL (Secure Socket Layer) encryption technology. This means no third party can read or alter this information.

3.2 Access Control

Your personal information can only be accessed by authorised staff and only to the extent necessary for providing the service. All our staff are bound by strict confidentiality agreements.

3.3 Data Retention Period

We retain data for as long as the account is active and for the period required to meet legal obligations after it is closed. Records relating to financial transactions may be retained for an extended period. When data is no longer relevant, it is securely deleted.

3.4 Response to a Security Breach

If a data security breach occurs for any reason, pcl88 will notify affected users as quickly as possible and take the necessary corrective measures.

pcl88 never sells or rents your personal information. However, information may be shared with trusted third parties in specific circumstances:

4.1 Payment Providers

Necessary information is shared with the relevant payment providers to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These providers' own privacy policies apply.

4.2 Technology and Service Partners

Minimum necessary information may be shared with game providers, cybersecurity services, and cloud service providers. These partners are bound by agreement with us and may only use the information received for the specified purpose.

4.3 Legal Obligations

We are legally required to provide information in response to court orders, legal processes, or valid requests from government authorities. In such situations, we try to notify the user within the limits of the law.

Cookies and similar technologies are used on the pcl88 website. Cookies are small text files stored in your browser.

5.1 Types and Purpose of Cookies

• Essential cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferred language, settings, and interface customisation.
• Analytical cookies: For monitoring and improving website usage. This data is generally aggregated and not personally identifiable.

5.2 Cookie Controls

You have the option to delete or block cookies from your browser settings. However, disabling essential cookies may affect some core functionality of the website. Detailed instructions for managing cookies can be found in your preferred browser's settings page.

pcl88 respects the following rights you have over your personal information:

6.1 Right to Access

You may request a copy of the personal information stored in your account. Please contact our support team for this.

6.2 Right to Rectification

If any information in your account is incorrect or incomplete, contact us for help correcting it. Keeping accurate information is necessary for your own protection.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period to meet financial transaction record-keeping and other legal obligations.

6.4 Right to Restrict Processing

In certain circumstances, such as during a dispute about the accuracy of data, you may request that data processing be temporarily restricted.

6.5 Right to Complain

If you have any concerns about how your information is processed, contact us directly. We will try to respond to your complaint within a reasonable time.

To exercise any of the above rights, write to our support email. pcl88 gives the highest importance to your request.

pcl88's services are for those aged 21 or above only. We do not knowingly collect information from any minor. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please let our support team know.

pcl88 primarily provides services in the Bangladesh market. However, due to technology infrastructure requirements, data may be stored or processed on servers in other countries. In such cases, we ensure that the services and partners used comply with internationally recognised data protection standards and that your information remains properly protected at all times.

pcl88 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will post a notice on the website and, where possible, try to notify registered users directly. Continued use of the service after a revised policy is published will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team: